I think there is a tendency in science to measure what is measurable and to decide that what you cannot measure must be uninteresting. Donald Norman Science
I've been looking at the iPod- the Apple iPod. One of the interesting things about the iPod, one of the things that people love most about it is not the technology; it's the box it comes in. Donald Norman Technology
Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that. Donald Norman Learning
And to get real work experience, you need a job, and most jobs will require you to have had either real work experience or a graduate degree. Donald Norman Work